rd73 Privacy Policy
This page clearly explains how we collect, store, and protect the personal data you provide on the rd73 platform.
1. Introduction
rd73 ("we", "platform") is an online gaming and sports betting platform serving Myanmar users. We take the security of your personal data seriously and protect it with SSL encryption technology.
This privacy policy fully explains the types of data we collect when you use rd73's website and services, how we use, share, store it, and what your data rights are. Please read this policy carefully, and if you have any questions, contact us at [email protected].
By continuing to use our website, you are considered to have accepted the terms of this policy.
2. Data We Collect
We collect only the data needed to provide the service and keep your account secure. These can be grouped into the following categories—
Personal Information
- Name and date of birth
- Email address
- Phone number (for verification only)
- Information provided during account registration
Financial and Payment Data
- Deposit / withdrawal records
- Payment method name (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Transaction frequency and amount records
We never store full card numbers or PIN codes.
Gameplay History Data
- Gameplay records — bet amounts, game names, results
- Bonus and promotion redemption records
- Responsible gambling restriction records
Technical Data
- IP address and browser type
- Device Information (OS, Model)
- Website Usage Records (Cookies)
- Session Time and Access Logs
3. How Is Your Data Used?
We use the data we collect only for the following purposes—
- Account Management — Used to create, verify, and maintain your rd73 account.
- Service Delivery — Used to process deposits/withdrawals, issue bonuses, and provide gaming services.
- Security and Fraud Prevention — Monitors suspicious activity and ensures the safety of your account and funds.
- Customer Support — Used to assist you through our 24/7 Myanmar-language Live Chat and email support.
- Fair Play Verification — Reviews gaming records to ensure compliance with our policies.
- Legal Compliance — Used to meet applicable regulations and financial obligations.
- Platform Improvement — We analyse data to improve service quality and enhance the user experience.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. These cookies remember your preferences and keep your sessions running smoothly.
Essential Cookies
These cookies are required for the website to function. They are used for session management, security checks, and keeping you logged in.
Functional Cookies
These remember your language, preferences, and previously played games to give you a more comfortable experience.
Analytics Cookies
These cookies help us understand how the website is used. We use this data to improve the platform.
You can disable cookies through your browser settings. However, please note that disabling essential cookies may cause some features of the website to stop working.
5. Data Sharing and Disclosure
We will never sell your personal information to third parties. Data is disclosed only in the following circumstances—
Permitted Disclosure Circumstances
- Payment Services — Only the data required to process deposits/withdrawals is shared with payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay.
- Legal Requirements — When required by legal obligation or court order.
- Fraud Prevention — Data may be shared when needed to assist with security investigations.
- Service Providers — Companies that provide services on our behalf (IT services, server maintenance) may access data under strict restrictions. They are bound by confidentiality agreements consistent with this policy.
We guarantee that your data will not be disclosed to any third party outside of the circumstances listed above.
6. Data Retention Period
We retain data only until its purpose is fulfilled or as required by law—
- Active Account Data — Retained until the account is closed.
- Financial Records — Retained for as long as required as evidence under financial regulations.
- Gaming Records — Retained for as long as needed to verify responsible gaming and resolve disputes.
- Closed Account Data — May be retained after account closure for audit purposes until all legal requirements are met.
Once the retention period ends, data is securely deleted or converted to an anonymised format.
7. Data Security Measures
rd73 applies technical and operational measures to protect your personal information.
SSL Encryption
The entire website runs on the HTTPS protocol, and all data you submit is protected with SSL encryption.
Data Storage Protection
Databases are encrypted and access control technology is used to prevent unauthorized access.
Access Restrictions
Only staff with direct responsibility have access to your data, and they are bound by confidentiality agreements.
Continuous Monitoring
Our security systems monitor servers and networks 24 hours a day and immediately block any suspicious connections.
We take every reasonable measure to protect your data, but we want to be transparent: no one can guarantee that data transmitted over the internet is 100% secure. On your end, we strongly encourage you to set a strong password for your account and never share it with anyone.
8. Your Data Rights
Every member using our platform has the following rights regarding their personal information—
Right to Access
You can request access to any data we hold about you.
Right to Rectification
If your data is inaccurate or incomplete, you can request that it be corrected.
Right to Erasure
You can request deletion of your personal data, unless legal or regulatory obligations apply.
Right to Restriction
Instead of having your data deleted, you can request that its use be restricted.
Right to Data Portability
You can request that data you have provided to us be exported in a readable format.
Right to Object
You have the right to object to your data being processed for specific purposes.
To exercise any of the rights above, contact us at [email protected]. We will respond as quickly as possible.
9. Under 21 Policy
rd73 services are intended for users aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we become aware that an account has been created by someone under 21, we will immediately close that account and delete all associated data. We encourage parents to enable Parental Controls on any computer or device that children can access.
10. Policy Changes
We may update this Privacy Policy from time to time. For significant changes, we will post an announcement on the website and update the "Last Revised" date accordingly.
If you continue using our website after any changes, you are considered to have accepted those changes. We recommend that you read this Policy regularly to stay informed.
11. Contact Us
For any questions, data requests, or complaints about this Privacy Policy, you can reach rd73 customer support 24 hours a day—
- Email — [email protected]
- Live Chat — Chat with us instantly via our 24/7 Myanmar-language Live Chat on the website.
Questions About Data Protection
Common questions and answers about data protection from our members—